New instruments are guaranteed for one year. Used instruments are guaranteed to be in good playing condition and remain under warranty for six months.
This guarantee covers defects in materials and workmanship. It excludes normal wear and tear, abuse, and conditions existing at the time of sale.
All warranty work must be done by The Button Box. The customer is responsible for shipping or bringing the instrument to us. We will do the necessary repairs at no charge. Return shipping (back to the customer) is at our expense.